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Fireworks Independence Day Help Desk Staffing


The Building Energy Codes Program will have reduced staffing July 4 – July 8, 2024 for the Independence Day holiday weekend.  Response times may be delayed.  Please expect to receive responses after July 8, 2024.

Why won't the report print?

Details

The file is saved but I cannot get a pdf or rtf file to print.

Answer

There are a couple of things to try:

  1. Completely remove REScheck or COMcheck

    • Use the Windows operating system “Programs and Features” uninstaller
    • Open Windows Explorer and navigate to C:\Users\<your username>\AppData\Roaming\<REScheck or COMcheck>
    • Delete the check.prp and defaults.dat files
    • Navigate to the REScheck or COMcheck application folder:  C:\Users\<your username>\AppData\Local\Check\<REScheck or COMcheck>
    • Delete all of the contents of this folder, including any sub-folders
      (These steps should ensure the application has been fully removed.)
    • Then try reinstalling REScheck or COMcheck
  2. If that doesn’t work, use the web tool which requires no download but you will want to register so you can save your projects.